Partner Relations Specialist (Entry Level)

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About Resilinc

Resilinc is the leading provider of supply chain resiliency solutions and delivers scalable enterprise solutions that enable supply chain professionals to gain visibility across multiple tiers of their complex, global supply chains. With a comprehensive offering that encompasses multi-tier supply chain mapping, single points of failure analytics, global disruption event monitoring and management, mitigation workflow, and part-level supply chain compliance programs such as conflict minerals and business continuity planning, Resilinc has become the leader in comprehensive supply chain resiliency solutions. Resilinc helps customers achieve supply chain resiliency through innovative and patent-pending technology, an extensive resiliency-driven supply network, and a proven comprehensive enterprise scale solution that delivers strong value to both clients and supplier partners. For more information, visit www.resilinc.com.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Communicate with partners associated with each client account
  • Lead the Survey Kickoff for each account: prepare and send documents to partners
  • Follow up for document completion
  • Resolve partner queries by e-mail and phone
  • Maintain records for activities and status
  • Prepare accurate reporting as required
  • Participate in partner trainings and training webinars  

Desired Skills and Experience   

  • Ability to follow proper documentation in management systems
  • Timely escalation of issues and able to provide solutions
  • Effective communication skills
  • Able to maintain relationship with stakeholders including development teams
  • Always pro-actively looking for opportunities to improve
  • Strong knowledge of process improvement
  • Should have excellent written and verbal communication & presentation skills
  • Should be a self-starter, proactive & target-oriented
  • Experience with Windows OS
  • MS Office – Microsoft Excel, Microsoft Word, and PowerPoint presentation
  • Fluency in other foreign languages is a plus (Mandarin, Japanese, Korean, etc.)
Location: Milpitas, CA
Apply for this Position
Apply at: https://resilinc.melitarecruit.com/job/54468/partner-relations-specialist-entry-level